The following was a powerful message disseminated through the VA healthcare system as great tools for assessing and improving empathy and emotional intelligence in the workplace (and beyond). Please do enjoy!

The opposite of conflict is empathy. 

If we don’t take time to consider the

feelings, opinions, experiences and perspectives of

the people around us, then there is no foundation for

respectful interactions or conversations.

Below please also find he Empathy in the Workplace Toolkit by GovLoop incorporating:

• Active Listening
• Constructive Feedback
• Conflict Management
• Unconscious Bias
• Diversity, Equity & Inclusion

Toolkit: Empathy-in-the-Workplace

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Enjoy one of my favorite videos on Empathy by Brene Brown as part of Dare to Lead